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Clinique Dentaire Girard & Simoneau

Legal

Privacy policy

Last updated: 2026-05-19

1. Data controller

Clinique Dentaire Girard & Simoneau is a general dental and denturology clinic located at 41, rue Gentilly Ouest, Longueuil, QC J4H 1Y9. Dr Mathieu Simoneau is the privacy officer under Quebec Law 25 and the Code of Professions. For questions, contact us at info@cliniquedentairelongueuil.com or 450-463-2450.

2. Information collected

We collect information required to deliver safe, compliant dental care: name, date of birth, contact details, RAMQ number, private insurance and/or CDCP coverage, medical and dental history, medication, allergies, X-rays, clinical photographs, treatment plans, and chart notes. On this website, we also collect what you submit through the contact and appointment forms.

3. Purposes

Information is used to: (a) deliver, plan and coordinate care; (b) bill services and submit claims to applicable plans (RAMQ, CDCP, private insurance); (c) send reminders, confirmations and follow-ups; (d) meet legal and ethical obligations applicable to dentists and denturists; (e) respond to requests submitted via this site.

4. Professional secrecy

Under section 60.4 of the Code of Professions and the Code of ethics of dentists (RLRQ c D-3, r 4), information about you is protected by professional secrecy. It cannot be disclosed without your consent, except in cases provided by law.

5. Sharing with third parties

Your information may be shared with: (a) your insurers with your consent; (b) dental laboratories to produce dentures, crowns or appliances; (c) other health professionals on referral or with your consent; (d) Health Canada / CDCP for billing and plan compliance. We do not sell your information.

5b. Technical sub-processors of this website

The website uses the following technical services, which never have access to your dental record (the dental record remains in the clinic's sole custody under the Professional Code and the ODQ's record-keeping regulation):

  • Cloudflare (United States / global edge) — static hosting (Cloudflare Pages) and operational technical logging (anonymized access logs).
  • Aspyn AI Inc. (Longueuil, Quebec) — secure relay of form submissions (appointment requests + contact) to the clinic's internal email recipients (the forms.aspyn.ai service). No clinical data is processed.
  • Cloudflare Turnstile (Cloudflare Inc.) — privacy-respecting anti-bot verification, with no persistent cookies and no advertising-profile tracking.
  • Google Tag Manager + Google Analytics (Google Ireland Ltd. / Google LLC, United States) — tag management and audience measurement. No tag fires until you give explicit consent via the cookie banner (Google Consent Mode v2 default-denied). If you decline or do not respond, no data is transmitted to Google.

6. Retention

Under the Regulation respecting the keeping of records of members of the Ordre des dentistes du Québec, dental files are retained for at least five years after the last entry. X-rays and photographs follow the same rule.

7. Your rights (Law 25)

You have the right to: access your file, request rectification, withdraw consent (subject to applicable professional duties), know which third parties received your information, and file a complaint with the Commission d'accès à l'information du Québec.

8. Cookies

This site uses essential cookies. With your consent (cookie banner), analytics and marketing cookies may also be enabled. Change preferences via the "Manage cookies" link in the footer.

9. Security

We take reasonable technical and organizational measures to protect your information. Dental records are kept on secure systems compliant with Quebec standards.